If you want to get an assignment well done, ask questions before starting a collaboration. In this article, we will talk about what questions you should ask when ordering services provided by an interstate car shipping company. The right questions help you learn more about the carrier. Feel free to ask about documentation, insurance, and pricing. Make sure your car will be protected from any impacts while on the road. American auto transportation companies sometimes post responses on the site. But, as practice shows, finding them is not always easy. It is better to get the necessary information during a telephone conversation or direct correspondence with a representative.
No, this is not a ridiculous question, don't worry. Companies provide car transportation services. But methods may differ. During a conversation with the manager, clarify the following points:
  • trailer type — open-air or covered;
  • what else except trailer can be used for transportation (railway, sea);
  • requirements for vehicle transport.
The fact is that some companies deliver only functional cars, while others work with damaged automobiles after accidents. Specify the geography of the business. There are firms that transport cars only to specific states (for example, from Florida to New York). You can also find companies operating throughout the US.
You can find information about the registration of a carrier or the license availability on special services. But why waste time? The representative of an American auto transport company must answer this question. The firm should have a valid USDOT Number from the Federal Motor Carrier Safety Administration.  The Federal Maritime Commission issues documents that allow international activities to be carried out. When transporting vehicles abroad, the company must have a license given by this institution.
Ordinary car insurance does not cover the transportation of vehicles across the country. It would have been better if nothing had happened on the road. Take the time to study the issue of insurance from the carrier. Ask the representative about the amount of coverage, and insured events, and ask to provide supporting documents. The procedure may incur additional costs. But this is your calmness and protection in unforeseen situations.
Of course, you would like to get cheap auto transport services. But the parsimony does not always end well, especially when it comes to expensive property. The auto-shipper will not let itself be deceived, believe me. Often companies set a minimum price for services in order to attract a client. When it comes to signing the contract, it turns out that you have to pay much more. Find out immediately what tasks are included in the cost of the service. Will you have to pay extra? Be sure to check the invoice sent by the representative of the company after agreeing on all the details. Make sure that the car shipping quotes are done correctly without additional payments and commissions.
Auto-shipping is not limited to cars, it involves the delivery of various vehicles. But not all companies provide a full range of services. Be sure to ask if the carrier will be able to handle your order if you want to transport the following types of vehicles:
  • SUVs, pickups;
  • trucks with large bodies;
  • special equipment;
  • motorcycles and scooters, etc.
You may encounter restrictions on weight and overall dimensions. In order not to waste time in vain, just do not forget to clarify this.
This issue is especially important if you are using the company's services for the first time. The consultant will explain the detailed procedure of transportation from start to finish.
  • How do you start working on an order?
  • What kind of transport is being used?
  • How is the car attached to the platform?
  • What preventive methods are used to protect the machine from damage?
  • Will there be stops along the way?
  • Could it be that your car is left unattended?
If the manager tells you all about this in detail, you can be calm. A reliable company cares about its reputation, so it not only provides all the necessary information, but also fulfills its obligations.
The most important question is how to choose a reliable carrier for transporting a car from one state to another. I advise a trusted partner whose services I use all the time. Transport company Eco-pro transport offers the best conditions for cooperation for regular and new customers. Full auto insurance. Affordable rates. Expert advice in any matter. Trust the professionals.

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